Returns & Exchanges
At Senzu Health, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
2
Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
3
Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.
4
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing